Frog Goes Here / Support

A gentle nudge.

For questions, purchase problems, accessibility feedback or a frog that has landed somewhere particularly wrong, contact Dylan Krause.

Email Frog Goes Here support ↗

How do I hop?

Grab the lily pad and pull down to bend it. Slide sideways to tilt it, then let go to fling the frog. A deeper bend sends him farther. Land on a surface and let him settle. Try a rim, handle, spout, or a space inside the object. Solid sides bounce him away. Some objects ask you to land inside, catch a moving part, or slow down on a slippery surface.

Misses are free. Tap during a flight to retry. The help button explains the controls, and Settings includes sound and reduced-motion options.

What is Pond Club?

Pond Club is an optional one-time purchase. It removes automatic ads, gives suggested arcs without rewarded ads, and unlocks a tiny crown. The entire campaign remains playable for free. There is no subscription.

Restore a purchase

Open Settings in the game and tap Restore Purchases while signed into the Apple Account that bought Pond Club. Connect to the internet so Apple can verify it. For billing or refunds, use Apple’s purchase support.

Ads and suggested arcs

An optional rewarded ad grants one saved suggested-arc credit after the reward is earned. Closing early does not grant one. If an ad is unavailable, keep playing and try again later. Automatic ads appear only between completed visits, after at least fifteen minutes of active play, never during an attempt or a retry.

Progress and daily visits

The game saves on your device and uses iCloud key-value storage when available. It keeps the best records when devices disagree. If iCloud is unavailable, play continues offline. Daily visits change at midnight UTC, with the same destination for everyone. Choose a level from the home screen or the level button during a visit. Frog colors unlock at campaign checkpoints and can be changed in His room. Purchase restoration is separate from progress.

Reporting a problem

Include your device model, iOS version, game version, destination number and what happened. You can optionally share local event-count diagnostics from Settings. Please do not send passwords, payment details or other sensitive information.